A heat pump is only as good as the hands that fit it. A certified installer sizes it right, installs it by the book, handles your grant file and stays available after commissioning. That is what separates an installation that keeps its promises from a bill that spirals out of control.
Not all installers are equal. Here is what you should demand before signing — and what wendows applies on every job.
A certified installer proves training on heat pumps and takes on liability. Certification often conditions access to the regional grant: without it, the aid may be refused.
An undersized heat pump struggles in winter; oversized, it wears out in short cycles. The right installer calculates your home’s heat loss before proposing a capacity — never by guesswork.
Daikin, Atlantic, Viessmann, Vaillant… A serious installer works with brands that guarantee parts and warranty over time, not equipment that is impossible to find at the first repair.
A clear quote details the equipment, the fitting and the commissioning, and shows the remaining cost net of grant. Beware of vague flat fees: they often hide the surprises.
Fitting a heat pump is not enough: you have to set the heating curve, the curves and the setpoints. Careful commissioning is the announced efficiency actually reached in your home.
What happens next? A good installer stays reachable, handles the annual service and the repairs. The relationship does not stop at the final bill.
Visit and heat-loss calculation: we size the heat pump on your real needs, not on a catalogue. Emitters, insulation and hot water are all taken into account.
A detailed quote, equipment and fitting priced, with the remaining cost after grant. We explain every line, with no jargon or grey areas.
Fitting carried out by our certified technicians, by the book, with commissioning and fine-tuning of the control for good efficiency from day one.
We build your grant file, hand over the compliance documents, and provide maintenance and after-sales support. You keep a single point of contact.
Entrusting your heat pump to an unapproved installer means risking rough sizing, a refused grant and after-sales support nowhere to be found. Certification is not an administrative detail: it is your guarantee of efficiency and recourse.
Talk to a certified installer before signing elsewhere. Study, quote net of grant and advice, with no commitment.
Because the price of a heat pump plays out over time, not on the day of fitting. A certified installer sizes it right, sets the control correctly and takes on liability: your real efficiency and your warranty depend on it. A very low quote often hides undersizing or hard-to-repair equipment, which costs far more later.
Very often, yes. In Wallonia as in Brussels, access to heat pump grants assumes a compliant installation carried out by the book, and some aids require an installer holding the appropriate certification. We build your grant file from A to Z and make sure the eligibility conditions are met.
Yes. Our certified installers work throughout Wallonia and the Brussels-Capital Region. Depending on your municipality, we organise the on-site study and then the fitting with our own teams, with no unapproved subcontracting.
Always. The installation is only a start: we provide the annual service, the settings and the repairs of the heat pump we fitted. You keep a single point of contact for the whole life of the installation, and the manufacturer warranty stays preserved.
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5.0/5 · 3verified reviews
« Châssis, panneaux et pompe à chaleur en une seule fois : on a eu un seul devis, un seul planning et zéro paperasse pour les primes. Le résultat est impeccable et notre facture d'énergie a chuté. On ne pensait pas que ce serait aussi simple. »
« Passage du mazout à une pompe à chaleur air-eau. Chantier propre, anciens radiateurs conservés. La maison est mieux chauffée pour bien moins cher. »
« PAC air-air réversible installée avant l'été. Confort été comme hiver, et le SAV répond vite. Très satisfait du suivi. »
Describe your home: we plan the study, price it net of grant and handle the aid file, with no commitment.