Advice & customer relations
Your first contact. The advice team analyses your need, visits your home, prices the project and prepares your grant files — no jargon, no sales pressure.
Request adviceBehind wendows there are no subcontractors strung end to end, but one integrated team: advice, engineering office, installation, solar, heating and after-sales. All Belgian, all coordinated around your renovation.
Renovating often means juggling a carpenter, an electrician, a heating engineer and a grants coordinator. At wendows, these trades work in the same team, on the same project.
In practice: your advisor talks every day with the engineering office and the site managers. When we recommend window frames, solar or a heat pump, it is the same team that will install it and then follow up.
“We don’t pass the buck between trades: we’re all in the same room.”
The result: fewer middlemen, a schedule that holds, and one person who knows your project from the first call to handover of the worksite.
Each team has its trade; together, they cover your renovation from A to Z.
Your first contact. The advice team analyses your need, visits your home, prices the project and prepares your grant files — no jargon, no sales pressure.
Request adviceOur technicians take measurements on site, confirm feasibility, choose the profiles and size every installation before any order is placed.
See the window framesFitters trained in Profel joinery: careful removal, sealing, finishing. This is the team that turns the survey into a clean, finished worksite.
Our window framesCertified electricians and refrigeration engineers for photovoltaics, batteries and heat pumps. Commissioning, connection and settings included.
SolarThe team that thinks of your home as a whole: order of works, insulation and heating for savings that are genuinely worthwhile.
Heat pumpsAn after-sales service based in Belgium, reachable and responsive. Manufacturer warranties tracked, maintenance scheduled, quick action when needed.
Contact usClear roles so you know, at every stage, who you’re talking to.
Guarantees consistency across the five trades and end-to-end quality.
Oversees installation standards, safety and ongoing training of the teams.
First contact: need, quote, grants and project orchestration.
On-site survey, feasibility and precise sizing of installations.
Prepares and tracks your regional grant files, deducted from your invoice.
Coordinates schedule, teams and finishing, from start to handover.
Removal, fitting and sealing of frames and doors, done to the highest standard.
Certified installation of solar, batteries and heat pumps.
Follow-up on warranties, maintenance and call-outs throughout Belgium.
Your link after the worksite: questions, maintenance schedule and troubleshooting.
Our teams work throughout Belgium — discover our service areas and our worksites near you.
Advice, studies, installation and after-sales share the same information on your project. No file gets lost between providers.
Our trades evolve fast: certifications kept up, manufacturer training and monitoring of regional grants.
Belgian staff, close to you, who know the local building stock — from old Brussels homes to detached houses.
Certifications are more than a logo: they determine your grants and our installation standards.
We are regularly looking for joinery fitters, PV and heat pump installers, surveyors and renovation advisors. Belgian trades, stable teams, paid training.
Receive a free, detailed quote, grants included, within 48h. No commitment.